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Privacy Policy

How we collect, use, and protect your information

Last updated: January 10, 2025

1. Information We Collect

At Eloria, we collect information to provide, improve, and protect our services. This includes:

Information you provide directly:

When you contact us or use our applications, you may share personal details such as your name, email address, or any other information you choose to provide.

Information from your usage:

We collect data about how you interact with our services, including device information, log data, and general usage behavior.

Cookies and similar technologies:

We use cookies and related technologies to better understand how users engage with our website and apps, and to improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve and develop new features
  • Communicate with you about your usage or updates
  • Protect the security and integrity of our services
  • Fulfill legal obligations where required

3. When We Share Information

We do not share your personal information with third parties, except in the following cases:

  • With your consent
  • For legal reasons – to comply with applicable laws, regulations, or legal processes
  • With trusted service providers – who help us operate our services and are bound by strict confidentiality agreements

4. Data Security

We take data security seriously and implement industry-standard measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security updates and vulnerability assessments
  • Limited access to personal information on a need-to-know basis
  • Secure infrastructure and development practices

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict how we process your data
  • Request a copy of your data (data portability)
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at: hello@eloria.ai

6. Changes to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we will post the updated version here and revise the "Last updated" date above.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@eloria.ai

Company: Eloria